How can we help?
Need help with your workspace? Contact us or start with the answers below.
Get help with your workspace
Getting started
Follow one customer job from start to finish. The buttons you see depend on your role and company setup.
Sign in
Go to hub.fixlify.app/auth and sign in with your team account.
Add a client
Open Clients and choose Add Client. Enter the customer's name and contact details, then save.
Create a job
Open that client and choose Create Job. Add the work details, then save the job.
Send an estimate or invoice
Open the job's Documents section and create an estimate or invoice. Check the items, total, and customer's contact details before sending.
Take a payment
After the customer pays, open the invoice and choose Record Payment. Enter the amount and payment method, then save.
Want a walkthrough? Watch the product tutorials after signing in.
Common questions
Do I need a credit card to start?
No. You can create a workspace on the Free plan without a credit card. The plan includes a one-time 50 AI credits; these do not refresh monthly. Check the pricing page for current plan and usage limits.
Plans and limitsHow should my team get started?
Create your workspace on the web, add the team members your plan allows, then install Fixlify from the linked App Store or Google Play listing and sign in with your team account. Check one assigned job and the actions your team needs on the actual device before rolling it out.
Follow a sample jobDoes Fixlify have iOS and Android apps?
Yes. The mobile app page links to the App Store and Google Play listings. Sign in with the account your team uses. Available actions depend on your role and plan.
Mobile app detailsDoes the mobile app work offline?
Plan to use an internet connection. Calling, messaging, payments, uploads, and live updates can require connectivity. Check the job access and editing actions you need on your actual device before relying on them in a low-signal location.
Mobile connection guidanceHow can I send an invoice to a customer?
The invoice send workflow supports email and SMS. Confirm the recipient and use a communication setup available to your organization. Sending an invoice and collecting a payment are separate actions.
Invoice workflow