Virginia's Board for Contractors distinguishes the license class, which concerns contract value, from the classification or specialty, which concerns the type of work allowed. A customer's description of a job as handyman work does not establish the business's authorization. Record each requested task and refer any regulated or uncertain scope to the qualified person responsible for the business's licensing checks.
Virginia Beach's residential building page identifies permit categories and an online service for scheduling, canceling, and rescheduling inspections. It also notes that new structures in the Chesapeake Bay Preservation Area, flood zones, or Southern Rivers Watershed Area may need additional environmental approvals. Preserve the city's application reference and review status when those processes apply; a software appointment is not an official inspection reservation.
The city's floodplain guidance states that development in designated Special Flood Hazard Areas is subject to its floodplain permitting requirements. Before accepting a repair that expands into reconstruction, have staff check the parcel and actual scope with the city. Keep that decision separate from the customer's requested visit time, and do not use a past dry visit or a generic address label as evidence that a property is outside the regulated area.