Miami plumbing companies should test software with an urgent call, an address-jurisdiction check, technician assignment, permit-related work, field documentation, an approved estimate, and an invoice. Fixlify AI can collect configured call details, check availability, create a booking, and connect it with the job workflow. The business remains responsible for emergency handling, contractor licensing, permits, inspections, customer consent, and the correct municipal process.
Fixlify AI is cloud software for service businesses. It is not a local contractor, licensing authority, permit office, or compliance adviser.
How it works
Miami-Dade County explains that each municipality in the county has its own building official. Its county permit process applies to unincorporated Miami-Dade properties identified through the applicable folio rule, while work inside a municipality follows that municipality’s process. The service address must therefore drive the authority recorded on the job.
Miami-Dade’s plumbing permit page lists application and fee-sheet requirements and provides contractor e-permitting for qualifying work. Its contractor-licensing information also distinguishes regulated trade licensing. These government pages can guide the operations checklist, but software cannot determine legal eligibility or submit an accurate application without responsible contractor review.
An AI receptionist can help collect a caller’s name, address, problem, urgency, and preferred time. It should not diagnose a hazard or promise a technician, price, permit outcome, or arrival time outside the configured rules. Create explicit handoffs for active flooding, suspected gas issues, unsafe electrical conditions, major property damage, and requests outside the service area.
Use the same scenarios in every product trial. Save screenshots or exports that prove each pass.
Test ordinary requests and exceptions. The assistant should use approved business facts, collect the minimum useful detail, and escalate safety-sensitive or ambiguous calls. Staff should review the captured address and scope before treating an AI-created booking as ready for dispatch.
Store the exact address and identify whether the property is in unincorporated Miami-Dade or a municipality with its own building official. Attach the authority and official reference to the job. Do not use a broad Miami label as a substitute for the correct jurisdiction.
Record permit/application reference, documents, inspection milestone, owner, and next action. Use the official county or municipal system for the filing. Test a return visit that cannot be scheduled until an inspection or part is ready.
Technicians should find the request, access notes, approved scope, and customer history on a phone. Test photos, job notes, estimate revision, approval, invoice, partial payment state, and follow-up work. Payment availability depends on a separately configured eligible provider.
Availability depends on plan, permissions, organization setup, communications service, credits, and payment-provider eligibility.
Collect approved caller details, check configured availability, create bookings, and require staff approval when the organization enables those controls.
Keep appointments, assigned team members, service addresses, and schedule changes visible in one shared workflow.
Connect job notes, photos, task checklists, status, documents, and customer history for office and field users.
Prepare and revise customer-facing estimates while preserving the job and approval context.
Create invoices, expose customer documents, and track balances; card processing depends on a configured eligible provider.
Let technicians review schedules and assigned jobs and update progress from the field. Test required steps on the devices and connections the team uses.
Published monthly USD pricing. Verify current terms, phone activation, credits, and payment availability on the pricing page.
| Plan | Monthly price | Members | Jobs | AI allowance |
|---|---|---|---|---|
| Free | $0 | 1 | Up to 30/month | 50 one-time credits |
| Pro | $49 | 3 | Up to 200/month | 300 credits/month |
| Business | $199 | 10; extra members $15/month | Unlimited | 1,000 credits/month |
Phone numbers, AI actions, SMS, and outbound email consume credits. A working phone number requires a paid plan. No credit card is required to create the Free workspace.
A configured AI phone assistant can collect approved details, check configured availability, and create bookings, with optional staff approval. It does not replace emergency judgment, a licensed plumber, or permit review.
No. Miami-Dade states that each municipality has its own building official. Confirm the authority for the exact property before applying a permit workflow.
No. The business must verify licensing through the applicable county, municipality, or state authority. Fixlify can help keep the internal assignment and reference connected to the job.
Test ordinary and urgent intake, jurisdiction, schedule changes, field notes, photos, estimate approval, permit references, invoices, payment states, and a follow-up visit.
Create a contained pilot, verify local requirements with the responsible authority, and compare the same scenarios in every finalist.
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