Why Commercial Cleaning Pricing Is Different
Residential cleaning pricing is simple: hourly rate or flat fee per home size. Commercial cleaning requires calculating productivity rates, scope-specific labor time, and compliance costs that vary by facility type.
Underpricing commercial contracts is common among new commercial cleaners, and the consequences are severe: you are locked into a below-cost contract for 12-24 months with limited ability to exit. Price every commercial bid with the same discipline you would bring to a permanent employment decision — because for the duration of the contract, that is effectively what it is.
Productivity Rates by Building Type
Your pricing starts with your labor productivity rate — how many square feet can a trained cleaner clean per hour for a given building type:
Standard office (open plan, hard floors): 3,000-4,500 sq ft/hour for daily maintenance cleaning.
Office with private rooms (cubicle farms, conference rooms): 2,000-3,000 sq ft/hour.
Medical/dental office: 1,000-1,800 sq ft/hour. More frequent disinfection, more surfaces to address, compliance documentation.
Retail store: 2,500-3,500 sq ft/hour.
Warehouse/industrial (sweeping and basic cleaning): 5,000-8,000 sq ft/hour.
Price Calculation Process
For a 5,000 sq ft standard office building cleaned 5 nights per week:
- Cleaning time: 5,000 sq ft ÷ 3,500 sq ft/hour = 1.43 hours per night
- Weekly hours: 1.43 hours × 5 nights = 7.15 hours
- Monthly hours: 7.15 × 4.33 = 30.95 hours
- Labor cost at $18/hour: 30.95 × $18 = $557/month
- Supplies (2-3% of labor): $17/month
- Overhead and profit (35%): $200/month
- **Monthly price to client: $774-850/month**
Cross-check against market rates: standard commercial office cleaning in most markets runs $0.08-0.14/sq ft/month. At $800/month for 5,000 sq ft: $0.16/sq ft/month — slightly above market for a standard office, which provides margin buffer. For a competitive bid, price at $0.12-0.14/sq ft.
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Medical and dental offices command 30-50% premium over standard office rates due to: - Higher-grade disinfectants required (EPA registered for healthcare settings) - Documented cleaning logs and verification required by OSHA/state health departments - Training requirements (bloodborne pathogens, HIPAA awareness, chemical safety) - More frequent touch-point disinfection
Price medical facilities at $0.14-0.22/sq ft/month.
Day Porter Services
Day porter (staff present during business hours for light cleaning, restocking, and spill response) is priced as straight labor: $18-28/hour fully loaded cost, charged at $30-45/hour to the client. Day porter contracts run $2,000-5,000/month for a single full-time porter.
Contract Terms for Commercial Cleaning
Commercial contracts should be 12-month minimum terms with a 30-60 day cancellation clause after the initial term. This protects your investment in onboarding, training, and supplies. Include annual pricing adjustment clauses (typically CPI-linked or a fixed 3-5% annual increase) to protect against labor cost increases.
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